Remote Support
Why remote tech support? Remote tech support gives you the equivalent of your own IT department. The ability to have a team keeping your business or personal computers running constantly fixing errors and problems behind the scenes providing backups, monitoring your antivirus software and there to call tech or email when you have a problem. Online tech support is a small business’ best friend because it allows them to receive enterprise-class support and service at a small business price. And unlike IT departments that have a backlog of tasks, or calling tech support companies that send on-site technicians, online tech support services provide immediate IT support, even if remote. Businesses typically experience 3 – 4 tech interruptions per year, with an average of 8 hours of downtime per interruption. That’s roughly 30 hours of network downtime per year! Remote support is an effective way to solve those technical issues quickly and easily. Remote support offers an immediate solution